FAQs

  1. How long will it take to receive my order?

Orders are typically delivered within 2-3 working days. In the rare case of unforeseen circumstances or disasters, delivery may take slightly longer.

  1. What payment methods do you accept?

We accept all major credit and debit cards and process all payments securely. Additionally, we offer Tabby & Tamara for customers who prefer to pay in four interest-free installments.

  1. What shipping methods do you provide?

All orders are delivered either using our dedicated delivery team or a professional courier company to ensure your items arrive safely and on time.

  1. Are the artworks delivered ready to hang or display?

Yes, all our items are delivered ready to hang or display, with the necessary hardware already installed.

  1. Do I need an account to place an order?

No, you don’t need an account to place an order. However, registering for an account at checkout allows you to log in, check your order status, view order history, and make future orders more quickly.

  1. What is your refund policy?

We offer refunds on select products, while some items are non-refundable due to their custom-made nature. The refund eligibility for each product will be clearly stated in its product description.

  1. Can I buy an item as a gift?

Yes, we can deliver your order to any address as a gift. Just include the recipient's details at checkout.